How Safarwise protects your information

Safarwise is a trademark under Engycs LTD, 86-90 Paul Street, London, England, EC2A 4NE. We only collect the data required to review memberships, design bespoke journeys, and operate a reliable travel platform.

1. Information we collect

We process contact details (name, email, phone), membership details, travel preferences, payment and invoicing data, and limited technical information such as device type, IP address, and session logs when you interact with safarwise.com.

2. Why we use this data

Data supports application reviews, itinerary planning, personalized offers, fraud prevention, and compliance with legal obligations. We rely on contractual necessity, legitimate interest, or your consent depending on the interaction.

3. How we share information

Only partners involved in delivering your trip (airlines, hotels, on-the-ground experts, payment providers) receive the minimum data required. Each partner must meet Safarwise security and confidentiality standards.

4. Retention and security

Personal data is stored only for as long as needed to provide services, meet legal retention rules, or respect active consent. We apply encryption in transit and at rest, restrict access to vetted specialists, and regularly review our controls.

5. Your rights

You can request access, correction, deletion, restriction, or portability by emailing support@safarwise.com. We respond within 30 days and will explain any action taken or reason for denial.

6. Contact

Email support@safarwise.com or write to Engycs LTD, 86-90 Paul Street, London, England, EC2A 4NE for privacy questions or complaints.

Last updated: 23/11/2025

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